The light stays on
Your family may be asleep when you get home. We're not. A trained peer is a tap away at any hour of any shift.
What the light means
Steady ground
Peer supporters come from your own world. They've worked the same calls and won't need anything explained.
Morning comes
Every long night ends. Set the shift down before you carry it home, and know you made it through another one.
How it works
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A hard call happens
Your peer support lead logs it and picks who was on it. Nobody has to raise their hand.
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A private check-in arrives
Each person gets a text or email with a private link. There's no app to install or password to remember.
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One tap to answer
"I'm okay," "I'd like to talk" or "Not right now." Ask to talk and a peer reaches out the way you prefer.
Private by design
Asking for help shouldn't cost anyone their privacy. We built Second Watch so it doesn't.
- Only your peer team sees your answers. Check-ins go to your agency's peer supporters, not your chain of command.
- Encrypted with your agency's own key. Names, contact details and notes are encrypted in the database.
- Every change is on the record. An audit log tracks each change to the data, including changes made directly in the database.
- A journal that never leaves your phone. Keep private notes locked behind your own PIN, stored only on your device.
Morning came
Bring Second Watch to your team.
Second Watch is built and supported by Shady Knoll Labs. If you run peer support for a department, a dispatch center or any team that works the hard shifts, let's talk about getting your people set up.